All customers are treated the same
The UK garage industry is held in low esteem by many motorists who have encountered unacceptable workmanship, been overcharged and felt patronised in the past.
Men and women alike are often baffled by mechanical jargon which can translate into exceedingly expensive bills...
Our job no mater what type of customer you are is to treat everybody the same:
- Recently retired
- Mother of a young family
- Business executive
- Or balancing home and a career
And we make the promise that:
- We will never describe work in a way that confuses
- Never start any work until it has been quoted and we have your full approval
- Always look for the most cost effective solution for a repair
Our waiting area is equipped to cater for young family’s and has suitable magazines, a free hot drinks machine, clean toilets close to hand and a viewing area where you can watch your vehicle being worked on.
We also have a female service advisor that can deal with your enquiries.
"We strive to be a female friendly business and will never knowingly overcharge, patronise or sell our customers services they do not need or want"